FAQs: things to know about the new office


We’ve been compiling questions and answers ready for our move into Appold Street w/c 5 February – we hope you find them helpful.

Any queries? Please let your line manager know or Suzanne and we will add relevant questions and answers to this list:

When are we moving?

  • Your last day in White Lion Street will be 30 January. We will pack up the office on 31 Jan and set up in the new office on 1 February. We will be operational and welcoming people from the week of 5 February

What’s the address?

  • Sequel Group, 907, 9th floor, 9 Appold Street, Shoreditch, London EC2A 2AP

Where’s the nearest public transport?

Liverpool Street is a five minute walk, Moorgate is seven minutes walk, Old Street is 12-15 minutes walk.

I want to cycle in, what do I need to do?

Let Barbara know so that she can have this access added to your pass. You may need to go on a waiting list, but this is reviewed and spaces are freed up monthly.

When I arrive on my Day One, what do I need to do?

At the ground floor reception, you will be directed to Mindspace’s tablet on the desk. Key in your name, then Barbara Comben as the person you are visiting.

Go through the barriers and up to the 8th floor and the Mindspace reception. You will collect your access pass from the Mindspace reception team who will direct you to our office.

You will be emailed the link to the Mindspace app to download on or around 1 February.

The app will allow you to book meeting rooms, to print, and to access membership benefits and perks such as discounts with nearby hotels and restaurants, fitness classes and gyms.

IT and accessibility:

The office is being set up on 1 February so that when you start w/c 5 February you go to your booked desk and plug and play – just like now.

Do I need to book a desk?

Yes. We have 25 desks – five more than at present. The system is the same as at White Lion Street – please book a desk in advance so that you know there is space for you on that day. There are 12 desks with Mac monitors and 13 desks with PC monitors. We have a desk layout ‘map’ on the office booking spreadsheet – just use the Appold Street tab.

Office facilities:

Showers: you will need to have this added to your pass – talk to Barbara.

Meeting rooms:

  • We have a monthly allowance as part of our membership to use the 24 meeting rooms on both the 8th and the 9th floor. This works out at about 17 hours a week and is roughly one hour room use for one credit (it does depend on the size of the meeting room).
  • Meeting rooms are booked on the app
  • There is also an open door policy in that if a meeting room door is open, and you check on the app and it is free, then you can use it and don’t need to use a meeting room credit
  • Our policy is that meeting rooms are booked for the following:
    • Client meetings
    • Larger team meetings (e.g. departmental, project team, monthly Ops team meeting, monthly project managers’ meeting)
    • Video editing projects
  • Smaller or informal meetings or client 1-2-1 calls – please use the lounge areas on the 8th or the 9th floor, the 15+ phone booths, the 1-2-1 booths

Printing: use the app to print to our account – we have an allowance of 2,500 B/W printing and 500 pages colour printing each month. The printer station is in the corridor outside our room

Refreshments: help yourself to free teas, coffee machine (cappuccino, latte, chocolate), iced still and sparkling water, milk (dairy, oat, soya)

Professional barista – competitive pricing for handmade coffees and sweet snacks. Located on 9th floor

Fruit at reception

Networking and social events – weekly happy hours, regular wellbeing activities, community events (i.e. movie nights, workshops, craft activities, themed events). Mindspace also arrange networking events for businesses in the space to find out about each other and to find opportunities. Be friendly!

Communal fridges for own daily food (cleaned out every Friday)

What’s in the immediate area?

There are numerous cafes and restaurants such as Pret, Starbucks, Blank Street coffee etc in the direction of Liverpool Street station. There is open space, live music and events in the summer, and more eating places in Broadgate Circle which is two minutes’ walk.

Shoreditch High Street with its many bars and eateries in a four-minute walk and Spitalfields Market with many shops, pop-ups, and eating places is a five-minute walk. There’s a big Marks & Spencer near Moorgate.

Local pubs and bars include Dirty Dick’s (opposite Liverpool Street station main entrance), Mrs Fogg’s Drinkery & Distillery, The Hamilton Hall, Lounge Bohemia, Sushisamba (for paydays!), and the Cocktail Club.

We will be asking you to share your own recommendations!

Will we have access to other Mindspace buildings to work in if needed?

Yes, Mindspace has an office in Hammersmith and Old Street, 16 locations in Europe and five in the US.

Can I bring my pet to work?

The offices are pet-friendly. However, we do have people who have pet allergies so our policy will be no pets please in the office.  

How do I sign in a client?

We’ll be delighted to welcome clients to our new offices! They will need to key in your name on the iPad on the ground floor reception and will be directed to the Mindspace reception where you can the collect them.

It will be preferable for the client to meet with you in either a meeting room or the lounge spaces

What do I do in the event of a fire alarm or drill?

We will be having our building induction on 6 February and will share details with you after that.

Is there 24/7 access?

Yes. The ground floor reception has 24-hour security to monitor who comes in and leaves the building out of hours.

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